Privacy Policy | Rainbet Casino India

1. Information We Collect

We collect personal information necessary to provide our services: email address, phone number, name, date of birth, and government-issued ID for KYC verification. We also collect transaction data, device information, IP addresses, and browsing patterns for security and service improvement.

2. How We Use Your Data

Your data is used to: operate your account, process deposits and withdrawals, verify your identity, prevent fraud, comply with regulatory requirements, and improve our services. We may send promotional communications if you have opted in — you can unsubscribe at any time.

3. Data Protection

All data is encrypted using 256-bit SSL during transmission and AES-256 at rest. KYC documents are encrypted upon upload and accessible only to authorised compliance personnel. We conduct regular security audits and penetration testing. Your password is hashed using bcrypt and cannot be read by our staff.

4. Data Sharing

We do not sell your personal data. We share information only with: payment processors (to complete transactions), regulatory authorities (when legally required), and fraud prevention services (to protect accounts). All third-party partners are bound by data protection agreements.

5. Data Retention

Account data is retained for the duration of your account plus 5 years for regulatory compliance. KYC documents are deleted after verification is confirmed. Transaction records are retained as required by our licensing authority.

6. Your Rights

You have the right to: access your personal data, request corrections, request deletion (subject to regulatory requirements), withdraw consent for marketing, and request data portability. To exercise these rights, contact [email protected].

7. Cookies

We use essential cookies for site functionality, analytics cookies to understand usage patterns, and marketing cookies for promotional purposes. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.